Reviews, suggestions, complaints
All complaints will be analyzed by Internal Audit department and we will contact you.
The 8th March 2012
I wanted to say your center exceeded my expectations. I came for a cardiology study as a result of chest pains. Check-in was fast and I was soon in front of my specialist, Vidmante Milasiene, who guided me through each phase. Everyone spoke English and at the completion Vidmante explained each result. She said English class was at 1400. (hah)!! A result was no available that day but the next morning the telephone rang with my results. I shall recommend this facility to those who come to build the new power station (hopefully). Should I have further medical needs I will return. You are a first class, 5 star facility with a motivated staff. Thank you for your care.
Richard Kroll
The 28th March 2011
Laba diena, Mr Rimas,
I just wanted to express my gratitude and thanks for looking after me so well on my recent visits to your clinic (head wound from road accident).
Your calmness of approach and reassurance throughout the procedures gave me a great deal of confidence and displaced many of my fears.
It was not easy being a "patient" in a foreign country, particularly when I did not speak very much Lithuanian and your command of English was excellent.
Would you also pass on my very best wishes to the nurse (whose name I did not get) who cared for me with sensitivity, warmth and whose smile provided a great deal of reassurance to me, she is an absolute credit to her profession.
I have an appointment to see my own doctor today to review my progress.
Once again many thanks for your kindness and professionalism.
With very best wishes,
Terry Gregory
England
The 8th August 2010
Good afternoon! A week ago I had to visit your institution. I would like to thank you for well-organised and professional work, attention to the patient and welcoming environment.
Wishing your team harmony and strength, I am hereby expressing my deep gratitude to the physicians J. Songailienė and J. Serapinas, as well as accompanying nursing staff.
Yours faithfully,
Aldona B., Vilnius
The 30th April 2010
I would like to cordially thank Mr. Tomas Kazlauskas, MD. Thank you for your care, warmth and tender hands that make miracles, and for restoring the hope to live. Thanks to you we, women, can be happy again and enjoy our life.
Thank you very much!
R. A., Visaginas
The 15th April 2010
I would like to thank Ms. Elvyra Čekuolytė, professional and highly qualified general practice nurse AND wonderful person, who is very good at her job. Complex procedures become simple, non-frightening and pain-free, when they are carried out by a highly qualified specialist.
THANK YOU.
Elvyra, Vilnius
The 28th December 2009
I would like to thank Assoc. Prof. J. Ališauskas, MD, for the surgery.
It’s fantastic that my health problems were solved by the physician who follows criteria of high moral and spiritual values and has achieved professional perfection.
Let the Lord protect your hands and experience!
Happy New Year!
Marija, Vilnius
The 16th November 2009
I would like to extend my thanks to the doctors and the nurse at the Endoscopy Centre who performed the gastroscopy test on me.
To tell the truth, I was a bit anxious before the test as I thought it would hurt, but it didn’t take me long to realise I was in good hands. Before the test I received a comprehensive explanation of what will be done and for what purpose whereas during the test I experienced no unpleasant sensations thanks to the short-term anaesthesia. Wonderful staff!
In a month’s time from now I will need another gastroscopy test, but now I know there is no need to worry about that.
Thank you!
Kristina, Vilnius
The 17th August 2009
From the bottom of my heart, I would like to thank the urologist Narimantas Balčiūnas for prompt and painless removal of 1 cm stone from my kidney.
For almost half-a-year I was feeling twinge in the waist area. Finally the pain became unbearable and I applied to physicians. They recommended me to address Mr. Balčiūnas, a physician working for the Medical Diagnostic and Treatment Centre. I contacted him immediately. All necessary tests were carried out on the same day. The stone-removal procedure lasted just 40 minutes. I could barely feel something. I was discharged home on the same day.
Sincere thanks!
Vytautas Valiušis, Leliūnai
The 8th July 2009
I would like to thank Mr. Arūnas Grigaitis, M.D., for successful leg surgery. Medical Diagnostic and Treatment Centre employs the best professionals, offers welcoming service and nice environment.
Thank you for your services!
Remigijus Vanagas, Vabalninkas
The 7th July 2009
I have paid a series of visits to the echoscopist Mr. Vilius Miškinis. He is an excellent professional, who knows his work very well. He is straightforward, diligent, and sincere. Always gives exhaustive advice, works without counting his working hours or sparing himself.
Our medicine would not be criticized so much, if there were more physicians like him.
Thank you!
Elena Rukienė, Vilnius
The 1st December 2006
One delighted patient at the Medical Diagnostic and Treatment Center at the end of November was Bengt Brustad, COO of the pan-Baltic Reval Hotels chain, which is owned by the Norwegian real estate investment company Linstow.
”I was in Lithuania to oversee the start of the reconstruction of the chain’s newly acquired Taikioji Neris hotel in Kaunas, when I suffered a serious torn meniscus in my knee. A colleague of mine recommended me the clinic, where I had surgery, stayed overnight, and then walked out without assistance the following morning.
The pain was terrible, but I managed to make an appointment at the Medical Diagnostic and Treatment Center at very short notice. Darijus Rimas, MD, who later did the surgery, immediately put me at easy by his ability to communicate. Almost everyone at the Medical Diagnostic and Treatment Center speaks English. I can honestly say that it was the most impressive medical service I’ve ever experienced.
In addition to that, the treatment, which I paid for by my BUPA health insurance in the UK, was an improvement on countries like Sweden.
I was given detailed explanations about the surgery. I felt safe and comfortable in my room. The nurse was very kind and helpful and the service was really excellent.”
Bengt Brustad
Reval Hotels COO
The 31st January 2006
ERGO Lietuva Gyvybės draudimas (Life Insurance) has been in a mutually beneficial relationships with JSC Impeks Medical Diagnostic and Treatment Centre for the last 8 years.
Medical Diagnostic and Treatment Centre provided a lot of medical services for our insured clients. Centre is one of the best medical company in Lithuania that we have ever worked with. Their medical and administration team is very professsional, responsible, much client oriented and we are extremely satisfied with their quality level.
We are very pleased with its services, and therefore we are free to recommed this company to anyone who may be benefit from the services that are available.
Darius Kremensas,
General Manager
Ergo Lietuva
The 1st January 2006
I think that the main advantage of the Medical Diagnostic and Treatment Center is that patients can get all the services they need – their ailment can be diagnosed and proper treatment or a health check can be done – in just one day.
My Swedish colleagues from Senior Partners club agree that prices in the Centre are very attractive. They plan to come to Lithuania not only for health checks or operations but also to visit places of interest, cultural and historical monuments.
Rima Ingstag
Director of Swedish Business Center
