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International patients

This information is for international patients.

If you are a foreign national, please register for services by phone:

or by email medtour@hila.lt.

A personal manager will contact you and help you plan your entire visit to our Center, recommend accommodation and make visa arrangements.

If you are a foreign national, a personal manager of the Center will help you plan your trip to Lithuania and make arrangements for a smooth and hassle free visit to the Center. Please contact our personal manager before your arrival to the Center. Our personal managers who work with international patients speak English, Russian and Polish.

What kind of help could you expect from your personal manager?

The manager will:

  • Collect the patient’s medical history data (diagnosis, symptoms, and test results).

  • Liaise with the patient (by phone, Skype, Viber, WhatsApp, and email) and health care professionals of the Center, and prepare a detailed plan of the visit at the Center. The plan will cover the time of doctors’ consultations, specific tests in the order of priority, surgeries/procedures, and postoperative care.

  • Help organise arrival and departure, recommend or book a hotel.

  • Help obtain documents necessary to enter the country (relevant for non-EU citizens).

  • Assist the patient during the visit at the Center (accompany the patient to the specialists, a café, pharmacy, and resolve any issues).

  • Organise translation of medical documents into a foreign language.

  • Complete insurance documents.

  • Organise rehabilitation and treatment at a sanatorium.

Extra charges apply to some of these services. Please ask your personal manager about it.

Contact our personal managers:

 

Živilė Paukštytė

Languages: Russian, english

+370 698 00 000
 medtour@hila.lt

 

  1. Services in a day under one roof

    International patients appreciate fast and professional services of our competent health care professionals, accurate and reliable tests, organ-sparing surgeries using the state-of-the-art techniques, well-organised management, and assistance in administrating documentation to compensate medical costs incurred in Lithuania.

    To optimise your time, we try to perform tests, establish the accurate diagnosis and prescribe a treatment plan in 1 day.
    In some cases testing may take more than a day to establish the final diagnosis. The physician or the medical laboratory professionals will notify you about it.

    If you require a surgery, normally it will take place the next day or within 1–3 weeks after the initial consultation.

    Patients value the possibility to receive all the required services under one roof and tend to become regular customers.

  2. European quality

    High-quality services that comply with the top Western standards are offered at better prices at the Medical Diagnostic and Treatment Center than at identical clinics in Western Europe, therefore each year the Center has over 1,000 international patients from Russia, Great Britain, Ireland, Norway, Denmark, Germany, Sweden, and other Western European countries. You can read more information about the quality here

  3. Easy to reach

    You can reach Lithuania by air in 1–3 hours from any European country. Detailed flight information is available at Vilnius Airport, Kaunas Airport, International Palanga Airport.

    A trip by car from Riga (Latvia) to our Center takes 3-4 hours (300 km), from Daugpilis (Latvia) – 2 hours (170 km), and from Kaliningrad (Russia) – 5–6 hours (400 km).

You can pay for the services at our Center by bank card, in cash, and using an insurance card on the basis of the health insurance conditions between the patient (customer) and the insurance company.
Patients who hold compulsory health insurance can make use of the reimbursement of their cross-border healthcare services according to
Directive 2011/24/EU of the European Parliament and of the Council of 9 March 2011 on the application of patients’ rights in cross-border healthcare. Find out more about it.

If you come with an accompanying person who needs a hotel accommodation, detailed information about where to stay, what to see, where to shop and spend leisure time is available here.